Job details

AU (Remote)
Full Time
Entry level
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Telephone Sales Specialist

KeyPay is a company where people are empowered to do their best work. We don't have meetings, we don't tolerate egos and we don't have time for BS. One of our core values is to help each other succeed and enjoy ourselves whilst doing it. We pride ourselves on being a workplace that works hard, has fun and serves our clients with respect and integrity.

We're a people business first and foremost along with being a technology company, currently serving over 180,000 businesses across AU, UK, NZ and Singapore with an industry-leading and multi award-winning SAAS platform. The organisation is scaling dramatically, so we're looking for new people to join our awesome team.

We require a Telephone Sales Specialist with a results-driven attitude, strong interpersonal and communication skills, and a focus on contributing to the KeyPay organisation.

The role will involve a combination of outbound discovery calls, managing inbound enquiries and delivering a service to these clients that exceeds their expectations, working together with the KeyPay Sales, Support and Customer Success teams to develop our business strategy.

As a member of KeyPay, we would ask for a commitment to deliver outstanding quality and results. In addition, we expect your personal accountability in your role with KeyPay. In return, we are committed to providing you with every opportunity to learn, grow and stretch to the highest level of your ability and potential.

Main duties & responsibilities

  • Establish, develop and maintain positive business and customer relationships
  • Develop, build and manage your pipeline of leads, following up to complete the sales process
  • Learn the KeyPay way of selling and working together
  • Respond to inbound enquiries from both direct businesses and partner enquiries
  • Comfortable making a large volume of outbound calls
  • Proactively target new business opportunities
  • Work with the Sales and Customer Success teams to manage the process of handling client feedback for longer-term relationship management and prospective sales opportunities
  • Contribute to marketing efforts, where required, and where interested
  • Qualify partners and manage partner setups
  • Keep abreast of the KeyPay platform
  • Contribute to event efforts and take part in event stand manning

Skills & Experience

  • Excellent communication skills, both verbal and written
  • Proactive and have sound logic when planning
  • Self-motivated and positive - able to handle pressure with a can-do attitude
  • Comfortable learning and using a wide range of web-based apps
  • A strong business acumen
  • Able to work remotely and unsupervised
  • Be able to self direct both learning and task management

Performance Goals

  • Deal with customers and other employees professionally at all times
  • Ensure duties & responsibilities are carried out in a proactive manner
  • Deliver on duties & responsibilities
  • Proactively work with the Customer Success, Support and Development teams to ensure client expectations are met in a timely manner

**Strictly no agencies

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